Building a Banking Mobile App

THE CHALLENGE

  • The need for digital experiences in banking has been increasing as more people move away from physical banks
  • In order to achieve their mission, our client wanted to design & develop a mobile banking app & create an online user experience which mirrors the mobile app experience; they also wanted to create a roadmap of features across mobile, web, and voice in order to digitally transform their business
  • Our client did not have a mobile application and their website offered limited products options and functionalities
  • To gain competitive advantage, they identified a need to build the best-in-class website and mobile application in order to attract more customers and offer an impeccable digital experience

THE SOLUTION & IMPACT

  • Our team examined customer feedback and conducted focus groups; identified main functions of the app; created a design; built the code and tested it; and launched the app
  • Our developers applied best practices for the FinTech industry to develop both the mobile app and website
  • Through user testing it became clear that the new application design would speed up card management for customers, offering one of the most user-friendly financial platforms in the industry based on the top used features by consumers including: payments, cashback bonus, FICO score review, balance review, credit line increases, and reviewing / updating their profile information, taking into consideration high financial security standards

Building a Banking Mobile App

  • THE CHALLENGE
    • The need for digital experiences in banking has been increasing as more people move away from physical banks
    • In order to achieve their mission, our client wanted to design & develop a mobile banking app & create an online user experience which mirrors the mobile app experience; they also wanted to create a roadmap of features across mobile, web, and voice in order to digitally transform their business
    • Our client did not have a mobile application and their website offered limited products options and functionalities
    • To gain competitive advantage, they identified a need to build the best-in-class website and mobile application in order to attract more customers and offer an impeccable digital experience